I’d like to know how lubricant distributors handle repeat orders. If a workshop or factory normally buys every few weeks, does someone actually remember to call them around the right time? Or do you just wait for the customer to place another order? While researching CRM software India, I came across HelloGrowthCRM and started thinking about this use case. Has anyone measured reorder frequency after using CRM? Did customers start ordering every 25 days instead of every 35?