Something I’d like to know from moving companies: how are you keeping track of customers who come through referrals? If an old customer recommends you to someone, do you record that anywhere or is it just handled over WhatsApp and calls? I came across HelloGrowthCRM while researching CRM software India for service businesses. Has anyone used CRM to track referrals properly? Did it help you understand how many new customers were actually coming from existing clients?